Welcome to A to Z Packagings! We are committed to providing you with a seamless shipping experience. Please read our Shipping & Delivery policy carefully to understand our terms.

Shipping Policy

1. Processing Time:

  • Orders are processed within 1-7 business days (excluding weekends and holidays) after payment confirmation.
  • Custom or bulk orders may require additional processing time, which will be communicated in advance.

2. Shipping Rates & Delivery Estimates:

  • Shipping charges are calculated based on the weight, destination, and shipping method chosen at checkout.
  • Estimated delivery times:
    • Standard Shipping: 5-7 business days
    • Express Shipping: 2-4 business days
    • International Shipping: 7-14 business days
  • Please note that delivery times may vary due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues.

3. Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email or SMS.
  • You can track your order through our website or the carrier’s tracking portal.

Delivery Policy

1. Delivery Locations:

  • We currently deliver across India and offer international shipping to select countries.
  • Some remote areas may have limited delivery options. We will notify you if there are any restrictions on your order.

2. Failed Delivery Attempts:

  • If the delivery attempt is unsuccessful due to incorrect address details or unavailability of the recipient, the courier may reattempt delivery or return the package to us.
  • If a package is returned, customers will be responsible for additional shipping costs to resend the order.

3. Damaged or Lost Packages:

  • If your package arrives damaged, please contact us within 48 hours with photos of the damaged item and packaging.
  • If your order is lost in transit, we will work with the carrier to resolve the issue. Refunds or replacements will be processed based on the investigation results.

International Shipping

  • International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.
  • Customs clearance procedures may cause delays beyond our estimated delivery times.

Returns & Refunds

For details on returns and refunds, please refer to our Return & Refund Policy.

Contact Us

If you have any questions or need assistance, feel free to reach out:

  • Email: info@atozpack.com
  • Phone: +91 7736447550
  • Address: A to Z Packagings, Chennampilly Ln, Cheranallur, Kochi, Ernakulam, Kerala 682034

Thank you for choosing A to Z Packagings!